Your BowWow Questions, Answered

  • Please refer to our size guide where we have given plenty of details on our sizing and recommendations.

    Remember, all dogs are unique and even two of the same age and breed can vary in size so always double check you hound before you place your order.

  • Depending on what create you order, our standard dispatch time is 4 -5 working days and delivery is always within 1-2 working days.

    If you order something more bespoke we will discuss the timeframe with you during the consultation process.

  • At BowWow House we aren’t just making beautiful dog crates we are we are making creates that are more ethical and sustainable.

    We use wood that is sourced from responsibly managed forests and 100% recycled plastic panels so that we are not producing any additional plastic material.

    If you choose our waterproof recycled plastic floor this means you won’t need to use single use disposable puppy pads.

    At the end of our creates life every material could be reused or fully recycled.

  • Worried about the crate escape ?

    We can modify all of our crates so that you can get one that feels just right for you and your four legged friend.

    Our crates can come without a door, a non lockable door, a magnetic locking door or with an extra safety lock.

    Every dog is different and all dogs behave differently so we can’t decide what is best for your dog, only you can do that.

  • All of our crates are pawsome but if you are struggling to choose we recommend looking at the special qualities of each one and considering the additional features that can make the crate just right for you and your pooch.

    Still not sure ? Get in touch and we answer any questions you have.

  • The best way to get in touch is to email us at woof@bowwow-house.com